🔒 Data Security

Aces Bet Privacy Policy

Your privacy is our highest priority at aces bet. This Policy provides a full account of how your personal data is collected, stored, used, and protected.

Last Updated: January 2026

Summary: aces bet never sells your data to third parties. Your data is used solely to improve our services and ensure platform security.

01 Introduction

Aces bet (acesbet.app) is a trusted online betting platform for users in Bangladesh. We understand that your personal data is more than just numbers — it represents your identity and your trust. That's why aces bet's Privacy Policy is built on a foundation of complete transparency.

This Privacy Policy ("Policy") applies to all digital services offered by aces bet — including the website, mobile app, and associated platforms. By registering or using aces bet's services, you are deemed to have accepted this Policy.

This Policy has been developed in compliance with GDPR, international data protection regulations, and the guidelines of aces bet's licensing authority.

02 Data Collection

Aces bet collects your information in two main ways — directly from you and automatically while you use the platform.

Directly Collected Information

Data Type When Collected Mandatory
Full Name At the time of registration Yes
Date of Birth At the time of registration Yes (age verification)
Email & Phone Number At the time of registration Yes
Address During KYC Verification Yes
National ID / Passport During identity verification Prior to withdrawal
Payment Information Deposit / Withdrawal Timeframe Yes

Automatically Collected Information

The following information may be collected automatically while you use the aces bet platform:

  • Device information: Device type, operating system, and browser version.
  • Network Information: IP address, Internet Service Provider.
  • Usage type: Pages visited, time spent, and features used.
  • Transaction logs: Betting history, deposit and withdrawal records.
  • Cookie & tracking data: Session cookies, performance cookies.

03 Purpose of Data Use

Aces bet uses your information only for specific, legitimate purposes. Each purpose is explained in detail below:

  • Account Management: For registration, login, password reset, and account security.
  • Identity Verification (KYC): To verify age and identity in accordance with legal requirements.
  • Financial Transactions: For processing deposits, handling withdrawals, and preventing fraud.
  • Customer Support: To resolve your issues and answer your questions.
  • Service Improvement: To analyze user experience and improve the platform.
  • Marketing communications: To keep you informed about promotions and offers, with your consent.
  • Legal Compliance: To meet regulatory requirements.
  • Responsible Gaming: To identify problematic gaming patterns and intervene when necessary.

aces bet never sells or rents your personal data to third parties for marketing purposes.

04 Data Sharing & Disclosure

Aces bet may share your information with third parties only in the limited circumstances outlined below:

When Data May Be Shared

  • Payment Providers: Only the minimum necessary information is shared with bKash, Nagad, Rocket, and banks to process your transactions.
  • Identity Verification Services: With approved third-party verification providers as part of the KYC process.
  • Legal Authorities: When required by a court order or a lawful request from a government authority.
  • Business Partners: With aces bet's technology service partners, who are bound by strict confidentiality agreements.

aces bet never shares your password, full card number, or mobile banking PIN with any third party. If anyone requests this information, treat it as fraud.

05 Cookie Policy

Aces bet uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your experience on the website.

Cookie Type Purpose Duration Category
Session Cookies Maintaining Login State Deleted when the browser is closed Essential
Security Cookies Fraud Detection 30 Days Essential
Performance Cookies Site Speed Analysis 1 Year Analytics
Preference Cookies Remembering language & settings 6 Months Optional

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain aces bet services.

06 Data Retention & Deletion

Aces bet does not retain your data longer than necessary. Retention periods are determined by legal obligations and legitimate business needs.

  • Account information: For the full duration your account is active, and for a minimum of 5 years after closure (for legal compliance).
  • Transaction Records: 7 years from the date of the last transaction.
  • KYC Documents: 5 years after account closure.
  • Customer Support Log: 3 years.
  • Marketing Data: Deleted immediately upon withdrawal of your consent.

If you request account deletion, aces bet will securely erase all your data once the legally required retention period has ended.

07 Your Rights

As an aces bet user, you have important rights regarding your data. We respect these rights and are here to help you exercise them.

Access Rights The right to know what personal information aces bet holds about you.
Right to Rectification The right to request correction of inaccurate or incomplete information.
Right to Erasure The right to request deletion of your personal data under certain conditions.
Right to Restrict Processing The right to temporarily halt the processing of your data under certain circumstances.
Right to Data Portability The right to receive your data in a structured, portable format.
Right to Object The right to object to your data being used for marketing purposes.

To exercise these rights support@acesbet.appto email us. aces bet typically responds within 30 days.

08 Security Measures

Aces bet employs industry-standard technical and organizational measures to keep your data secure:

  • SSL/TLS Encryption: All data transmissions are encrypted with 256-bit SSL.
  • Database Encryption: Stored sensitive data is kept in encrypted form.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Firewall & DDoS Protection: To protect against cyberattacks.
  • Regular Security Audits: Regular system audits conducted by third-party security experts.
  • Staff Training: All staff are trained in data protection.

While aces bet maintains the highest security standards, no one can guarantee 100% security on the internet. Keep your password strong and never share it with anyone.

09 Third-Party Links & Services

Payment gateways and technology service providers on the aces bet platform operate under their own privacy policies. aces bet is not responsible for how they collect or use your data.

Aces bet does not use any third-party advertising networks, and their cookies or tracking scripts are not permitted on this platform.

10 Child Protection

aces bet is strictly prohibited for anyone under the age of 18. aces bet does not knowingly collect or store any data from minors.

If it is found that a minor has registered, the account will be immediately terminated and all collected data will be deleted. If a parent or guardian believes their child is using aces bet, they should immediately support@acesbet.appContact us at.

11 Policy Changes

Aces bet may update this Privacy Policy from time to time. For significant changes, you will be notified via your registered email and through in-platform notifications.

Continuing to use aces bet after any changes take effect constitutes your acceptance of the updated Policy. We recommend checking this page regularly. The date of each update is noted at the top of the page.

12 Contact

For any questions, complaints, or requests regarding our Privacy Policy, please contact our data protection team:

Email
support@acesbet.app
Response Time
Within 30 business days

For more details, visit our FAQ Page View or Terms & Conditions Read.

Why We Keep Your Data Secure

The core pillars of aces bet's Privacy Policy at a glance

Encrypted Transmission

Every data exchange on aces bet is protected by 256-bit SSL encryption. Your information cannot be intercepted in transit.

Controlled Data Access

Only authorized personnel can access the data they need. All access is logged and audited regularly.

Regular Security Audits

Third-party cybersecurity experts regularly audit aces bet's systems, and any vulnerabilities identified are addressed immediately.

Consent-Based Marketing

No promotional messages are sent without your consent. You can unsubscribe at any time.

AML Compliance

Aces bet strictly adheres to international Anti-Money Laundering (AML) policies. Suspicious transactions are reviewed immediately.

Transparent Policy in Bengali

Aces bet's Privacy Policy is written in plain language — no complex legal jargon. Every user in Bangladesh can easily understand it.

Your data is safe — get started today

Your privacy is protected at aces bet. Register now and enjoy a secure experience on Bangladesh's most trusted betting platform.

Data Is Never Sold
SSL Encryption
GDPR Compliant
24/7 Support
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